Clean boot is a boot configuration, when minimal set of services and autorun programs starts with Windows. It’s a good tool for troubleshooting software issues. 

 To load Windows with clean boot configuration, follow those steps:

1)   1) Press “Start” button.

2) Type “msconfig”.

3) Press Enter or left click on “msconfig” link, that has appeared in search results.

4) On “General” tab, uncheck “Load startup items”.

5) On “Services” tab, check “Hide all Microsoft services”.

6) Press “Disable all” button and then “OK”.

7) It will prompt you to restart system - choose “Restart”.

1)      8) Now, system will load with “clean boot” configuration.

1. Go to askdrtech.com
You will see this page loaded in your browser:

2. Click "Customer login". You will get redirected to a page, where you need to enter your login and password data.

3. Enter your login and password and click "Logon" button.
Now you will be redirected to a current questions page. To create a new question press the link on the left-hand menu, that is marked on an image below:

4. Now you just need to type in the question details in a question form and press "Ask this question" button, that is marked on a last slide. A support engeneer will be assisting you in a few moments.

You can try next steps in order to fix the problem:

1. Close IE and open it again and test it before doing the next one.

2. Install all Windows updates.

3. Scan your computer for malware (worms, viruses and spyware).

4. Verify that IE is working on unsecure web sites. Refresh this page.

5. Open IE and click on Tools icon (or press Alt+X key combination on your keyboard), choose About Internet Explorer

and look at the Cipher Strength.

It should be 128 bit or more. If the Cipher Strength is anything less then 128-bit, download and install the Internet Explorer High Encryption Pack.

6. Open IE, go to Tools menu, choose Internet Options.

Navigate to Advanced tab and scroll to bottom of list. The SSL and TLS options (all versions) should be checked.

7. Check Delete Cookies, Delete Files and Clear History in Tools, Internet Options, General tab and press Delete button.

8. Uncheck the box for Enable Third Party Browser Extensions in the Advanced Section (all other settings in Advanced Section are set to Default).

Click Apply button and restart IE.

9. Configure Security settings for the Trusted sites zone in IE: open IE, Tools menu, choose Internet Options, navigate to Security tab, select Trusted sites, Default Level.

Click Sites button.

Type the address (URL) of the site in the Add this Web site to the zone: box, click Add button, then Close and Apply buttons.

10. Check Firewall/Network Configuration. Make sure that the SSL port (port 443) is open on your network/firewall (if you have any). There are many different Firewall/Network products, so it is impossible to give set-by-step instructions. Check the documentation or help file of the product you use. If you are behind a broadband router, you may not need a firewall on your PC. Check security settings on your router.

11. Clear the Secure Sockets Layer (SSL) state and AutoComplete history: open IE, open Tools menu, choose Internet Options, navigate to Content tab. Under Certificates, click Clear SSL State.

Click OK when you receive the message that the SSL cache was successfully cleared. Under Personal information, click AutoComplete. Under Clear AutoComplete history, click Clear Forms. Click OK when you are prompted to confirm the operation.

12. Verify that the Date and Time Settings on your computer are correct: because SSL certificates have an expiry date, if the date on your computer isn't correct, it may prevent you from connecting to secure sites.

Good luck!

Tablet PC is notebook shaped computer that able to accept input directly through the computer’s screen. You can use your finger, stylus, or other device to control Windows 7 without using a keyboard or mouse.

To use all these features in Windows 7 you should turn on Tablet PC Components by following the instructions:

1. Open Start menu and choose Control Panel.

2. Choose Programs and Features.

3. Press Turn Windows Features on or off.

4. Check the Tablet PC Components item.

5. Click Ok button and follow the onscreen directions.

After performing instructions above such features will be turned on:

- Tablet PC Input Panel;

- Windows Journal;

- Math Input Panel;

- Other Hand Writing Recognition Features.

NOTE: Unfortunately Windows 7 doesn’t allow to choose what features of the Tablet PC turn on or off. You can turn on or off only all the features.

If you want to change the language that Windows uses in dialog boxes, menus and other items in the user interface, follow these steps:

1. Open Regional and Language Options by clicking the Start button, clicking Control Panel, clicking Clock, Language, and Region, and then clicking Regional and Language Options.

2. Click the Keyboards and Languages tab.

3. Under Display language, choose a language from the list, and then click OK.

Note: You can install additional display languages in Windows 7 Ultimate and Windows 7 Enterprise only.

To download and install additional language follow these steps:

1. Start Microsoft Update. To do this, click Start, type Microsoft Update in the Start Search box, and then click Microsoft Update in the Programs list.

2. Click the optional update links for the language packs.

3. Under the Windows 7 Language Packs category, select the desired language pack.

To change default Windows remote desktop protocol (RDP) port number (3389) to any other, follow this instructions:

1. Press "Start" button and type "regedit":

2. Expand the registry folders to:

HKEY_LOCAL_MACHINE --> System --> CurrentControlSet --> Control -->Terminal Server --> WinStations --> RDP-Tcp

3. Look for "Port number" entry and double-click on it. In opened window choose "Decimal" and change "Value data" field to desired port number.

4. Press OK.

5. Make sure that new port is opened in firewall.

6. Enjoy

Sometimes you may need to take the screenshot of the items that displayed on the display. Screenshot is image taken by operating system to record items that displayed on the display.

You can do the screenshot in 2 ways in the Windows 7.

First – using keys’ combinations of your keyboard.

1. At the beginning you must clarify what keys should be used to take the screenshot.

Usually you should use PrintScreen key on your keyboard (or PrtScr).

But sometimes you can do the screenshot by pressing Fn or Ctrl then pressing another key.

2. If you want take the screenshot of the items that currently showed on the display

press key combination that used for taking the screenshots.

2. Open Paint (or another image editor). To open Paint go to Start menu, choose All Programs, then Accessories and choose Paint.

3. Paste your screenshot to the Paint window using Paste option or Ctrl+V keys combination.

4. Save the image to the destination folder.

NOTE: If you want to take the screenshot of the active window then you should press and hold Alt key on your keyboard and press PrintScreen key on your keyboard or another key combination that used for taking the screenshots.

You will get next result:

Second – using Snipping Tool in Windows 7

1. Open Start menu, choose All Programs, then Accessories and press Snipping Tool.

You will see next window:

2. Select area that you want to take screenshot of.

3. Save the image to destination folder.

We can see the following picture during OS boot after a bad shutdown, power interruption, etc.

That picture means that special program was launched. It’s called chkdsk and it can display the file system integrity status of hard disks, fix logical file system errors or check the disk surface for physical errors and bad sectors.

But it happens that errors are present on the disks, but chkdsk doesn’t launch automatically. In such case you can run it manually using one of the next methods.

First method - using Graphical Interface.

1. Open Start menu and click on the Computer option.

2. Right-click on the disk that you want to check and choose Properties.

3. Navigate to Tools tab and press Check now button.

4. Press Start button in the next window.

NOTE 1: If you want to scan your disk for bad sectors then check second option Scan for and attempt recovery of bad sectors.

NOTE 2: If you are attempting to check disk that in use (for example, your system disk) you receive next warning message:

Press Scheduled disk check and close all windows. Your disk will be checked at next computer boot.

Second method – using Command Prompt.

1. Open Start menu, choose All Programs, Accessories and click Run (or just press Windows + R keys on your keyboard simultaneously).

2. Type cmd in the opened string.

3. In the Command Prompt type:

chkdsk volume: /f

– volume: – disk letter (in my case it is c drive);

– /f – parameter that fixes errors on the disk.

NOTE: The disk must be locked. If chkdsk cannot lock the drive, a message appears that asks you if you want to check the drive the next time you restart the computer:

Press Y key on your keyboard. chkdsk command will check your disk for errors and fix them at next computer boot.

You will see window below:

chkdsk command has got other parameters, you can see them by typing

chkdsk /? in the Command Prompt. 

Sometimes you may experience with some errors in the Internet Explorer. You can easily clarify if these errors are related to some specific add-ons by running IE8 without add-ons. You can perform this in two ways: from Start menu or using Run command.

From Start menu:

1. Click Start button.
2. Choose All Programs, Accessories, System Tools and click on the Internet Explorer (No Add-ons).

Using Run command:

1. Click Start button.
2. Choose All Programs, Accessories and click Run.

3. In the opened string type

iexplore.exe –extoff

4. Press Ok button.

Now you have IE8 is running without add-ons.

In this mode you can manage add-ons by right-clicking on the warning message at the top of the IE window.

You can disable or enable add-ons one by one until you find add-on that causes the problem or errors in the IE.

You can use simple administrator user accounts to perform almost part of the actions in Windows 7. But sometimes you might need to use built-in administrator account.

You can easily use that account by following the instructions:

1. Open Command Prompt: click Start button and type cmd in the Start Search string. Find Command Prompt in the search result list and right-click on this item, then choose Run as administrator.

2. Press Yes button if you are prompted for User Account Control permission.

3. At the Command Prompt type:

    net user administrator /active:yes

press Enter button on your keyboard.

4. If you want set the password for this account at the Command Prompt type

    net user administrator <Password>

and then press Enter button on your keyboard.

Note: Replace the your_password with desired password that you want to set to built-in administrator account.

5. Close Command Prompt.

6. Log off the current user account and check the results.

If you want disable built-in administrator account you can perform that by following the instructions:

1. Open Command Prompt: click Start button and type cmd in the Start Search string. Find Command Prompt in the search result list and right-click on this item, then choose Run as administrator.

2. In the Command Prompt type:

    net user administrator /active:no

press Enter button on your keyboard.

3. Close Command Prompt.

4. Log off the current user account and check the results.